Our Counselling Service
Our counselling service can be contacted on 0208 683 3311 between 10am and 6pm, Monday to Friday. To book an appointment or for any other counselling enquires please ask to speak with the counselling coordinator.
We provide face-to-face counselling for women aged 13 and above, who have been raped or sexually abused at any time in their lives and who live and/or work in any of the South London boroughs. The service is provided regardless of ethnicity, religion, culture or socio economic background and is accredited by the British Association for Counselling & Psychotherapy Ethical Framework for the Counselling Professions (BACP). All our counsellors adhere to this ethical framework.
Our aim is to help reduce the debilitating impact of sexual violence and help women achieve the life they want to.
Our counselling offers;
- A strictly confidential and specialist service provided by highly qualified and experienced female therapists.
- A counsellor ‘matched’ to you and your specific needs.
- A counselling session once a week at our premises in Croydon or at one of our satellite services in Bexley, Kingston and Southwark, at the same time, in the same room and with the same counsellor, for up to one year.
- Group therapy for six months following face-to-face counselling.
Our counselling is;
- Gentle. We fully understand that it can be both painful and frightening to be asked to make a trusting relationship with a counsellor so we take things slowly and gently and do everything we can to support and care for you throughout the process.
- Rooted in respect, honesty and empathy without judgement to facilitate a better understanding of those difficult thoughts and feelings.
- Informed by our therapeutic model of empowerment.
Our counselling does;
- Ask you to self-refer for face-to-face counselling because this means you are in control of the process from the moment you make the decision to give it a go. You will be sent out a self-assessment form to complete and when this is received back you will be invited into the centre for a consultation.
- Ask you what type of counselling/counsellor you would feel comfortable with. We will then ‘match’ you to one of our counsellors.
- Have a waiting list. Whilst you are on the waiting list the Counselling Coordinator will keep in touch and as soon as your counsellor becomes available a session will be offered to you. You are in control of the whole process.
Our Counselling does not
- Use volunteer or placement counsellors. All our counsellors are highly qualified and specialised in the area of sexual violence.
- Ever instruct, advise or tell you what to do.
- Close the door. If you find it too difficult the first time, you can always come back at a later date when you feel more ready.
- Judge or lie.
For women going through the criminal justice system as survivors
We offer specialised ‘grounding sessions’ of 6 weeks which will not impact on the criminal justice process, but will help you work with feelings of anxiety and stress associated with going through the system, and help you to develop coping mechanisms.
To contact us about counselling, or to talk through any fears, concerns or questions you may have, please call 0208 683 3311 and ask to speak to the Counselling Coordinator. If you are outside of South London you can contact our helpline on 0808 802 9999 to find a specialist counsellor in your area.
Alternatively you can try
- Rape Crisis England and Wales
0808 802 9999
- Rape Crisis Scotland
0808 801 0302
- The British Association of Counselling and Psychotherapy
01455 883 300